European Winners!
Document SOS have won European Risk Service Provider of the Year! The ceremony organised by Strategic Risk Magazine at Grosvenor House Hotel, London was held on the 4th of May with a room full Risk Managers from all over Europe.
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Document Salvaging

Georgine Thorburn is the founder and Managing Director of Document S.O.S document salvaging, Britain's only fully comprehensive document salvaging company for business paperwork, books and art damaged by flood, fire and explosion.
She pioneered the field of mass-damaged document disaster recovery in 1987 after 4 years intense study of Paper Conservation at Camberwell College of Art. She spent the next 3 years developing treatments and chemical formulae that are non-toxic and non-damaging to documents and books.

The Document S.O.S document salvaging Operations Headquarters are near Dartford in Kent. There they have over 300,000 cubic feet of chilled and frozen storage. John Kirby and Georgine joined technical and precision expertise to build and develop the Dryfast Chamber in 1995. This has the largest capacity for document salvaging and drying in the world and has revolutionised the process of drying waterlogged paper. Cutting edge treatments for sewage and mould damaged paper are part of the continuous product development by John Kirby, Document S.O.S's technical manager who is also a microbiologist.

Subsequently Document SOS document salvaging was first to introduce business continuity management and training programs exclusively for hard copy. Leo Vesey set up this department having completed a International Disaster Engineering and Management degree at Coventry University. Sam Brown joined Document SOS in 2001 as our Operations Coordinator. She is responsible for the smooth running of the Document SOS systems and procedures and quality control for every assignment. She updates our clients on a weekly basis as to the progress of the assignment. She is in charge of a team of up to fifty technicians.


The historical document salvaging services have just been introduced to provide a rolling schedule of conservation works for large collections. However, most watercolours, prints and books can be treated in a conservation manner which will increase their life span for the future.

Georgine and her team of trouble-shooters have reinstated damaged documents and books from national tragedies, libraries and private collections worldwide, saving insurance millions of pounds. This broad expertise has led her to chairing the Special Interest Group of the British Damage Management Association, the certifying authority for the recovery and restoration industry.

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