Immediate response to London College of Fashion
Document SOS Ltd provided a rapid response when the London College of Fashion reported that some of its special collection had been damaged in a flood. Karen Ellis-Rees, Learning Resources Manager at LCF was impressed by the speed of the response and professionalism of the Document SOS team. Trained conservators arrived on site and within a day had brought 25 crates of material back to be freeze vacuum dried, and further material for select air drying.
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AWARDS CEREMONY COURTS DISASTER

Friday 14th May 2004

An important breakthrough for niche businesses, Document SOS the paper document recovery and restoration specialists have been short-listed against 3 large IT recovery companies in the annual Business Continuity Awards, held by Continuity Insurance and Risk magazine (CIR) on 20th May.

One of the areas that the Business Continuity Service Provider of the year award is judged on is customer endorsement. Document SOS was endorsed by their restoration and reinstatement of mould damaged documents for a hospital in Hampshire. The mould was neutralised and the Document SOS unique Fast Track service provided patient records around the clock when they were needed, consequently there was no interruption to the clinic.

Business continuity is increasingly important in today’s uncertain society, however paper is often omitted from companies business continuity plans, although it plays an integral role in swift business resumption, especially in areas that are still paper heavy such as in the legal, financial and medical sectors. When paper based information is forgotten in company disaster plans it can make or break organizations. Over 60% go bust after a disaster because they lose information.

Document SOS can restore original paper documents within as little as one hour, so business resumption is uninterrupted.

Contrary to popular opinion the electronic age has not taken over completely, legally certain types of information have to be stored on paper, for long retention periods. Georgine Thorburn, Document SOS’s managing director says “records that have to be kept in perpetuity are much safer on paper as no one yet knows the life span of electronic format or if the machinery to read it will still exist in the future"

Last years awards were celebrated for its careful, credible, observation of the industry's best players. This year’s awards are set to be one of the biggest affairs on the business continuity calendar.

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