European Winners!
Document SOS have won European Risk Service Provider of the Year! The ceremony organised by Strategic Risk Magazine at Grosvenor House Hotel, London was held on the 4th of May with a room full Risk Managers from all over Europe.
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First Aid Instructions for Documents & Books
Water
  • If water is pouring through the ceiling try to find the source and halt
  • Turn off the main stop cock if possible
  • If it is not possible cover over files and books getting splashed from the water with plastic sheeting and start to remove material at risk to a dry area
  • If water is RISING through the floor start to remove lower shelves or filing cabinets
  • If water is already submerging books and documents leave those in situ and start to remove those next in line for damage
  • IMPORTANT check that all electricity is turned off and rubber boots are worn. There could be an electric current running through the water
  • Wear protective gloves, masks and eye protectors in case of sewage contaminated water to reduce risk of contracting a water borne disease
  • If the water has filled the area await pumping out then open all available windows to keep air circulating to prevent mould growth.
  • Install dehumidifiers as soon as possible.
  • In all cases immediately alert Document S.O.S 07850 345 154 for assistance and advice
Water damaged books and paperwork
  • Do not open, unfurl or unfold anything wet
  • Leave pictures in frames and do not remove glass
  • Immediately separate colour photographs and lay flat colour side up
Mould
  • If mould is detected cordon off area from staff
  • If entry into the contaminated area is necessary ensure face mask is worn
  • If the amount of mould damaged material is small then put on Personal Protective Equipment and place into a plastic bag or plastic lined box and remove mould damaged books or paperwork to an isolated area.
  • Try to identify the source of the mould problem and halt
  • Contact Document S.O.S immediately for advice and assistance
Post fire
  • There is very little that you can do pre fire other than compile a comprehensive DISASTER MANAGEMENT PLAN
  • Try not to move anything at all because it doubles the amount of smoke damage
  • If you do have to move something handle everything with cotton gloves
  • Do not drag books off shelf, lift up to remove
  • Do not wipe soot off with cloth or brush or it will rub in
  • IMPORTANT identify critical information for business continuity (e.g. work in progress files) or historically unique or financially valuable
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