Document SOS Limited
Immediate response to London College of Fashion
Document SOS Ltd provided a rapid response when the London College of Fashion reported that some of its special collection had been damaged in a flood. Karen Ellis-Rees, Learning Resources Manager at LCF was impressed by the speed of the response and professionalism of the Document SOS team. Trained conservators arrived on site and within a day had brought 25 crates of material back to be freeze vacuum dried, and further material for select air drying.
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First Aid Instructions for Documents & Books
  • If water is pouring through the ceiling try to find the source and halt
  • Turn off the main stop cock if possible
  • If it is not possible cover over files and books getting splashed from the water with plastic sheeting and start to remove material at risk to a dry area
  • If water is RISING through the floor start to remove lower shelves or filing cabinets
  • If water is already submerging books and documents leave those in situ and start to remove those next in line for damage
  • IMPORTANT check that all electricity is turned off and rubber boots are worn. There could be an electric current running through the water
  • Wear protective gloves, masks and eye protectors in case of sewage contaminated water to reduce risk of contracting a water borne disease
  • If the water has filled the area await pumping out then open all available windows to keep air circulating to prevent mould growth.
  • Install dehumidifiers as soon as possible.
  • In all cases immediately alert Document S.O.S 07850 345 154 for assistance and advice
Water damaged books and paperwork
  • Do not open, unfurl or unfold anything wet
  • Leave pictures in frames and do not remove glass
  • Immediately separate colour photographs and lay flat colour side up
  • If mould is detected cordon off area from staff
  • If entry into the contaminated area is necessary ensure face mask is worn
  • If the amount of mould damaged material is small then put on Personal Protective Equipment and place into a plastic bag or plastic lined box and remove mould damaged books or paperwork to an isolated area.
  • Try to identify the source of the mould problem and halt
  • Contact Document S.O.S immediately for advice and assistance
Post fire
  • There is very little that you can do pre fire other than compile a comprehensive DISASTER MANAGEMENT PLAN
  • Try not to move anything at all because it doubles the amount of smoke damage
  • If you do have to move something handle everything with cotton gloves
  • Do not drag books off shelf, lift up to remove
  • Do not wipe soot off with cloth or brush or it will rub in
  • IMPORTANT identify critical information for business continuity (e.g. work in progress files) or historically unique or financially valuable